Terms of service

OVERVIEW

This website is operated by Solution Select. Throughout the site, the terms “we”, “us”, and “our” refer to Solution Select. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are of legal age and have given us consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks to adapt to technical connection requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or any contact on the website without express written permission from us.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more timely sources. Any reliance on site material is at your own risk.

This site may contain historical information for reference only. We reserve the right to modify site contents at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or Services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your monitor’s display will be completely accurate.

We reserve the right to:

  • Limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.
  • Limit quantities of any products or Services offered.
  • Change product descriptions or pricing at any time without notice.
  • Discontinue any product at any time.

Any offer for any product or Service on this site is void where prohibited. We do not warrant that the quality of any products, Services, or materials purchased will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order (including orders placed under the same account, credit card, or shipping address). If we change or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all orders and to promptly update your account (including email address, credit card numbers, and expiration dates) so we can complete your transactions and contact you as needed.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge that we provide access to such tools “as is” and “as available” without warranties, endorsements, or liability of any kind. Your use of optional third-party tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and Services available via our Service may include materials from third parties. Third-party links may direct you to external websites not affiliated with us. We are not responsible for evaluating their content or accuracy, and we assume no liability for any third-party materials, websites, or transactions. Please review third-party policies carefully before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us specific submissions (e.g., contest entries) or unsolicited creative ideas, proposals, or plans (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and use them in any medium. We are under no obligation to:

  1. Maintain any comments in confidence;
  2. Pay compensation for any comments; or
  3. Respond to any comments.

We may remove content that we determine to be unlawful, offensive, libelous, defamatory, obscene, or infringing on intellectual property. Your comments must not violate third-party rights, contain illegal or malicious code, or use false contact details. You are solely responsible for the accuracy of any comments you make.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate at any time without prior notice (including after order submission).

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts;
  • To violate any international, federal, provincial, or state regulations, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the rights of others;
  • To harass, abuse, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information or upload viruses/malicious code;
  • To collect or track personal information of others, or to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose, or to interfere with security features of the Service or the Internet.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, express or implied.

In no case shall Solution Select, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or direct/indirect/incidental/consequential damages of any kind—including lost profits, lost revenue, lost data, or replacement costs—arising from your use of the Service or any product procured through the Service. In jurisdictions that do not allow the exclusion or limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Solution Select, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of any remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive the termination of this agreement. These Terms are effective unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If we suspect you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right. These Terms of Service and any policies posted by us constitute the entire agreement between you and us, governing your use of the Service and superseding any prior agreements or proposals.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@solutionselectco.com.